Customer Rating:  
Summary: Worst ever service
Comment: They kept my order on hold without notifying me for a month, even after so many followups !
Customer Rating:
Summary: You're in a contract, Verizon isn't
Comment: Just so you know, Verizon can/will change the terms of the contract without letting you out of the contract (i.e. raising the price of text messages) You have to pay more, it doesn't change your contract, you still have the early termination fee.
Also, Verizon customer service reps are about the least helpful I've ever dealt with
Customer Rating:
Summary: Verison Wireless 2 year contract
Comment: I'm satisfied with the plan. The reception is perfect and so far, I haven't had any problem with it.
Customer Rating:
Summary: Great reception, but customer service problems
Comment: It was very easy to set up my verizon service (and as I already knew, there's great reception in the San Francisco area). However, I was surprised when I received my first bill to see that I was charged for service from the day that I ordered my phone, not the day that my service was activated (ie the day a week later when I acatually received my phone). I called customer service and they didn't do anything to help. Very frusterating
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