Customer Rating:  
Summary: T-mobile, not so mobile
Comment: Honestly, I have only had Cingular and T-mobile. I switched from Cingular because of the ridiculous surcharges and improper billing I was constantly faced with. After switching to T-mobile in July of 06 I can now say that I regret leaving Cingular. T-mobile has the worst reception I have ever seen. Almost anywhere I don't get service, someone with Cingular, Verizon, or Sprint does. I don't even get service in my own apartment with T-mobile and I am trapped in a contract with them until July 08. Once thats over though, I am gone for sure and I will NEVER return to T-mobile. Buyer beware, scams, cheats, and liars is all T-mobile is and ever will be. BTW when the phone I received with the contract broke (Samsung t809) they told me the phone was known for being defective and they had discontinued it, the only thing T-mobile was willing to replace my phone with was a RAZR. HA WOW THANKS! T-mobile is awful.
Customer Rating:
Summary: T-Mobile is a good overall
Comment: I had been a Cingular (now AT&T) customer for years and only switched to T-Mobile out of frustration with their poor customer service. I have to say that overall I have been very satisfied with T-Mobile and prefer them over AT&T. The stores are less crowded, the staff is helpful and the rates are reasonable. All cell phone companies are irritating in that you have to sign a contract, you have to pay a lot to get out of the contract and the phone prices (without signing a contract) are astronomical.
Customer Rating:
Summary: 2 year contracts
Comment: I am sick of all the contracts cell phone companies are requiring anymore. Why dont they win and keep my business by being the best rather than some mafia way of putting you into a horrible contract.
Customer Rating:
Summary: T-Mobile 2 Year Contract
Comment: I got this phone because I really loved all those features that the Blackberry Pearl offered. A couple of weeks later I sent it back. I was really disappointed that I could not send a picture message if I didn't have the blackberry plan. How could this be? I don't know, it was explained to me that blackberry sent picture messages on their plan only because it was not compatible with T-Mobile's network. HUH?! Well, I sent it back because I didn't want to pay for unlimited messaging and then pay again to send a PICTURE message. When T-Mobile and Blackberry work this out, I am totally on board with that phone again. Until then, I guess I can stick it out with my razr for a while longer.
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